Thank you for your interest in the products and services of Smokz Vape Store.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from Smokz Vape Store (the "Physical Goods").
Below is a summary of each product category with an outline of limited warranty. (This does not affect your statutory rights)
Vape Kits, Mod Kits, Pod Kits, Batteries & Chargers
These items come with a 28 day guarantee from us and usually a 3-6 months guarantee from the manufacturers (Please check your manual instructions that come with your product for clarification)
The guarantee covers any manufacturer defects and covers repairs or replacements if the product is deemed to be faulty or beyond repair. If we believe the customer has damaged the product in any way, we reserve the right to refuse a refund or return.
Please note that mechanical mods are for experienced users only. We cannot accept any liability for any injury or damages caused whilst assembly or incorrect building of such mods.
E-Liquids, Drip Tips, Vape Bands
For hygiene, health and safety reasons we do not provide warranty on these items.
Vape Tanks & Coils
These items are supplied with a ‘’Dead On Arrival’’ warranty. If found to be faulty the customer must contact us within 24 hours of receiving the item if not then we cannot offer a refund or return.
These items come with a 28 day manufacturers guarantee.
Discolouration and scratches from regular use are considered normal wear and tear which is not covered by warranty.