Thank you for shopping at Smokz Vape Store
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. All hardware must be in the original packaging, including any outer sleeve as these contain the product serial numbers. We cannot accept any hardware back without this.
Your item needs to have the receipt or proof of purchase.
Non Returnable (Exceptions)
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment
You will receive the credit usually within five working days depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us